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Continue to your Mediastorm account.

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Account Recovery

If you cannot sign in, stop MediaStorm and run the recovery command for your installation.

Windows package

Open Command Prompt in the extracted MediaStorm folder.

Start-MediaStorm.cmd -RecoverMaster

Start-MediaStorm.cmd -RecoverUsername alice

Docker Compose

docker compose exec mediastorm ./mediastorm recover-account -master -generate

Plain Docker

docker exec -it mediastorm ./mediastorm recover-account -master -generate

Target a non-admin account

docker compose exec mediastorm ./mediastorm recover-account -username alice -generate

What it does

Sets a new password for the selected account.
Revokes active sessions by default, forcing a fresh login.
Prints the new password in the command output.

Replace mediastorm if your container or Compose service uses a different name. If you prefer to set the password manually, swap -generate for -new-password 'your-new-password'.